AI powers 10 million consumer conversations, analysis and recommendations—so no decision is too hard.

Connect with consumers around the world, hear their voices and discover insight.

AI-reconstructed insight and decisions
Insight → Decision

Extend filter life from six months to two years and lead with "two years, zero upkeep"; enter through pet and plant scenarios to reach high-potential buyers.

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Scroll · watch AI tag and cluster
AI-powered consumer insight

Back every business decision with real voices

Quick Decision uses AI to find authentic consumer and social voices, run professional analysis in real time, and deliver business-ready recommendations and content — smart insight, faster decisions.

9 yrsin consumer insight
92%AI parsing accuracy
Same dayfieldwork · ask-the-data answers
Insight workbench · Water-softener VOCConnecting data sources…
XiaohongshuReal user · 2 days ago
How often do I change the filter? Too much hassle and I'm out
✦ Barrier · maintenance
DouyinReal user · 5 days ago
I give my cat softened water — her coat is so much smoother
✦ New scenario · pets
E-commerceVerified buyer
Good product, but can't it be maintenance-free?
✦ Barrier · maintenance
AI interviewDepth interview
I water my plants with it, the leaves stay greener
✦ New scenario · plants
Core purchase barrier · maintenance2,183 similar voices clustered
Unforeseen scenarios · pets & plants1,047 similar voices clustered
Insight → Decision

Extend filter life from six months to two years and lead with "two years, zero upkeep"; enter through pet and plant scenarios.

Ask this data anything…
From real voices to business decisions

Five steps, each made stronger and faster by AI

01Find the real voicesSocial, e-commerce and consumer data, collected across the web in real timeTrendAI
02Talk to consumers, at scaleAI interviews and 100-person live sessions — weeks of recruiting becomes same-day fieldworkezChat · ezSee · ezTalk · ezTest
03Analyze in real time, professionallyAsk the data directly; professional methods answer on the spotezData · ezSummary
04Reports that understand your businessKnowledge-base grounded recommendations, framed around your business questionUKG · AI reports
05Content ready to shipInsights become product pages, scripts and sales talk tracksezContent · AIGC
ResultMore accurate, more immediate decisionsEvery step jumps from "digitized" to "AI-driven"Smart insight, faster decisions
01

Recruit real consumers in real time, then connect the full data chain

Quick Decision begins with research among real consumers recruited online in real time to answer the business question at hand. We then combine full-chain big-data collection and analysis to expand the market view, giving every decision both depth and breadth.

01First capability · Small-data research

Real-time online recruitment of real consumers

Reach the right people through mobile internet channels in real time, without relying on pre-built panels. Run surveys, AI depth interviews and 100-person live sessions quickly around your business question, with authentic, verifiable first-hand feedback.

Real-time recruitmentReal consumersSurveys · depth interviews · live sessions
02Second capability · Market view

Full-chain big-data collection and analysis

Place consumer research in its full market context: continuously collect, clean and analyse large-scale data to identify trends, opportunities and change, extending and validating small-data findings at scale.

Data collectionCleaning and analysisTrend and opportunity tracking
Small-data depth × big-data breadth = actionable insight and decisions
Real cases (anonymized)

Walk the evidence chain, and the decision is right there

Not "empowerment" stories — reproducible processes: real voices → AI tagging and clustering → conclusions that land in product and channel strategy.

Home AppliancesTrendAI · ezData

A leading home-appliance brand · water-softener category

A high-value, high-repeat but slow-selling niche category. Years of conventional research only surfaced ideas the client already knew — framed surveys cannot reveal opportunities outside the client’s own assumptions.

  • VOC parsing accuracy 86%–92% (industry norm ~60%)
  • Surfaced entirely new usage scenarios the client never anticipated
Consumer ElectronicsezChat · ezData

A global PC & smart-device brand

Around 75% of growth came from overseas, yet frontline retail staff were dealer employees — so HQ never heard the real in-store signals. Flying in was costly and partial; dealer relay was slow and distorted.

  • Frontline feedback from 15 countries aggregated and parsed daily
  • Distilled deal-drivers (young buyers, accessory completeness, gaming-meets-work) and market-level nuances
Food & BeverageezTalk

A major food & beverage brand · new-concept screening

The brand had 30 new-product concepts across multiple innovation briefs. It needed to identify promising directions quickly — and know exactly how to improve the winners, not merely receive a ranking.

  • 30 concepts screened against one shared definition of success
  • 300 target consumers tested, yielding analyzable samples per concept
Internet & RetailezTest · ezData

An e-commerce platform · young-male BHT

Sales among men aged 20–30 were declining, but the platform did not know where those customers were going or why its existing short-form video communication was failing to stick.

  • Identified men aged 20–30 as the audience requiring priority recovery
  • Showed that competitor content was closer to men’s interests — a key driver of loss
Food & BeverageTrendAI · ezData · ezSummary

An international seasoning brand · sauce innovation

The brand wanted to find new sauce opportunities in real market demand, but flavour signals were scattered across dishes, regions and consumer language — too fragmented for conventional desk research to prioritize.

  • 78,005 restaurant-data records entered opportunity screening
  • 17,006 dishes formed an analyzable opportunity pool
Beauty & Personal CareezTalk

A body-care brand · elevator TVC diagnosis

Before launch, the brand needed to know which of four elevator TVCs would be remembered, support purchase intent and build brand appeal — and how to improve the creative, not simply select the prettiest film.

  • 4 TVCs diagnosed and compared under a realistic single-exposure condition
  • Identified the creative direction with the strongest combined KPI performance
Home AppliancesezTalk

A home-appliance brand · post-launch frontline interviews

Two laundry-care launches were underperforming. Headquarters needed fast, direct feedback from store promoters and consumers to determine whether the issue was product, in-store presentation, selling script or brand trust.

  • 82 frontline promoters completed valid interviews across two launches
  • Included both converting and non-converting stores, not only the success stories
Home AppliancesezTest

A home-appliance brand · new-product e-commerce simulation

During new AC development, the brand needed to see attraction, conversion barriers, design and benefit gaps against its core competitor in a realistic e-commerce path — not just in a static survey.

  • 300 target consumers completed simulation and evaluation
  • Located the competitor gap in e-commerce attraction and conversion
Beauty & Personal CareezTest

A premium haircare brand · brand-health study

An emerging premium haircare brand had gained online growth, but did not know whether traffic was becoming durable brand equity. The team needed to test whether its positioning was truly perceived and find purchase barriers and marketing actions.

  • 1,000 target consumers established the brand-equity baseline
  • Showed that online growth had not automatically created a clear, distinctive brand association
Food & BeverageezTest

A seasoning brand · Lunar New Year campaign pretest

Before Lunar New Year launch, the brand needed to select the combination of storyboard, creative idea and KV that would engage consumers while clearly carrying brand and product value.

  • 500 seasoning decision-makers tested five creative groups at 100 respondents each
  • The winning story direction lifted purchase intent by 18%
Health & WellnessezTest

A health brand · short-drama marketing effectiveness

Short-drama reach does not equal brand memory. The brand needed to assess drama appeal, brand recall and placement quality among genuinely exposed viewers, finding content worth further investment and placements that work.

  • 8 short dramas and 800 valid-viewer samples were assessed
  • Unaided brand recall was 22%, rising to 46% with a prompt
Home AppliancesezTest · ezTalk

A home-appliance brand · ducted-AC strategic NPS

The brand needed to rebuild ducted-AC NPS from the user perspective: not only knowing the recommendation score, but what drives it across awareness, purchase, installation, use and after-sales — and which needs deserve priority investment.

  • 720 quantitative responses, 131 online qualitative interviews and 12 home visits formed one evidence loop
  • Established a JTBD-NPS system spanning awareness, consideration, purchase, use and after-sales
Industries served

Nine years, a thousand decisions with leading brands

9年Advancing AI insight innovation
8大AI insight products
100ezTalk large-scale online focus groups
96Countries and regions researched
435Leading brands served
1000万Real consumer conversations researched
Home AppliancesConsumer ElectronicsBeauty & Personal CareFood & BeverageHousehold CareHealth & NutritionInternet & RetailAutomotive & Mobility

See what consumers are really saying in your category

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