Home AppliancesTrendAI · ezData
A leading home-appliance brand · water-softener category
A high-value, high-repeat but slow-selling niche category. Years of conventional research only surfaced ideas the client already knew — framed surveys cannot reveal opportunities outside the client’s own assumptions.
- VOC parsing accuracy 86%–92% (industry norm ~60%)
- Surfaced entirely new usage scenarios the client never anticipated
Consumer ElectronicsezChat · ezData
A global PC & smart-device brand
Around 75% of growth came from overseas, yet frontline retail staff were dealer employees — so HQ never heard the real in-store signals. Flying in was costly and partial; dealer relay was slow and distorted.
- Frontline feedback from 15 countries aggregated and parsed daily
- Distilled deal-drivers (young buyers, accessory completeness, gaming-meets-work) and market-level nuances
Food & BeverageezTalk
A major food & beverage brand · new-concept screening
The brand had 30 new-product concepts across multiple innovation briefs. It needed to identify promising directions quickly — and know exactly how to improve the winners, not merely receive a ranking.
- 30 concepts screened against one shared definition of success
- 300 target consumers tested, yielding analyzable samples per concept
Internet & RetailezTest · ezData
An e-commerce platform · young-male BHT
Sales among men aged 20–30 were declining, but the platform did not know where those customers were going or why its existing short-form video communication was failing to stick.
- Identified men aged 20–30 as the audience requiring priority recovery
- Showed that competitor content was closer to men’s interests — a key driver of loss
Food & BeverageTrendAI · ezData · ezSummary
An international seasoning brand · sauce innovation
The brand wanted to find new sauce opportunities in real market demand, but flavour signals were scattered across dishes, regions and consumer language — too fragmented for conventional desk research to prioritize.
- 78,005 restaurant-data records entered opportunity screening
- 17,006 dishes formed an analyzable opportunity pool
Beauty & Personal CareezTalk
A body-care brand · elevator TVC diagnosis
Before launch, the brand needed to know which of four elevator TVCs would be remembered, support purchase intent and build brand appeal — and how to improve the creative, not simply select the prettiest film.
- 4 TVCs diagnosed and compared under a realistic single-exposure condition
- Identified the creative direction with the strongest combined KPI performance
Home AppliancesezTalk
A home-appliance brand · post-launch frontline interviews
Two laundry-care launches were underperforming. Headquarters needed fast, direct feedback from store promoters and consumers to determine whether the issue was product, in-store presentation, selling script or brand trust.
- 82 frontline promoters completed valid interviews across two launches
- Included both converting and non-converting stores, not only the success stories
Home AppliancesezTest
A home-appliance brand · new-product e-commerce simulation
During new AC development, the brand needed to see attraction, conversion barriers, design and benefit gaps against its core competitor in a realistic e-commerce path — not just in a static survey.
- 300 target consumers completed simulation and evaluation
- Located the competitor gap in e-commerce attraction and conversion
Beauty & Personal CareezTest
A premium haircare brand · brand-health study
An emerging premium haircare brand had gained online growth, but did not know whether traffic was becoming durable brand equity. The team needed to test whether its positioning was truly perceived and find purchase barriers and marketing actions.
- 1,000 target consumers established the brand-equity baseline
- Showed that online growth had not automatically created a clear, distinctive brand association
Food & BeverageezTest
A seasoning brand · Lunar New Year campaign pretest
Before Lunar New Year launch, the brand needed to select the combination of storyboard, creative idea and KV that would engage consumers while clearly carrying brand and product value.
- 500 seasoning decision-makers tested five creative groups at 100 respondents each
- The winning story direction lifted purchase intent by 18%
Health & WellnessezTest
A health brand · short-drama marketing effectiveness
Short-drama reach does not equal brand memory. The brand needed to assess drama appeal, brand recall and placement quality among genuinely exposed viewers, finding content worth further investment and placements that work.
- 8 short dramas and 800 valid-viewer samples were assessed
- Unaided brand recall was 22%, rising to 46% with a prompt
Home AppliancesezTest · ezTalk
A home-appliance brand · ducted-AC strategic NPS
The brand needed to rebuild ducted-AC NPS from the user perspective: not only knowing the recommendation score, but what drives it across awareness, purchase, installation, use and after-sales — and which needs deserve priority investment.
- 720 quantitative responses, 131 online qualitative interviews and 12 home visits formed one evidence loop
- Established a JTBD-NPS system spanning awareness, consideration, purchase, use and after-sales